Final-year IT student building practical systems across AI, data engineering, automation and security. Explore five live projects with source code, engineering decisions and test evidence.
Five live systems. Built, tested and ready to explore.
01AI / FULL-STACK / IT SUPPORT
AI Helpdesk Copilot
LIVE PROJECT
Explainable AI-assisted service desk that classifies support requests, applies transparent priority rules, retrieves troubleshooting guidance and supports a complete technician workflow.
Smart-building pipeline with validation, transformation, dead-letter handling, operational observability and three complementary anomaly-detection methods.
Monitors service health and latency, suppresses noisy one-off failures, creates one incident after three consecutive failures and resolves it automatically after recovery.
Verifies exact document copies with SHA-256 without retaining original file contents, records an audit trail and produces Ed25519-signed JSON/PDF receipts with QR verification.
Explores a curated Australian technology-job dataset and compares a CV with a selected role using transparent technical-skill extraction and coverage—not a hiring probability.
I build practical systems from problem definition through implementation, testing and deployment. My work combines technical depth with requirements, communication and reliable delivery.
Problem SolvingBreak complex problems into clear, testable steps.
Team DeliveryCoordinate requirements, feedback and technical work.
Current FocusAI applications, data pipelines and trustworthy software.
EDUCATION
Bachelor of Information and Communication Technology (BICT)
Major in Artificial Intelligence
University of Tasmania · Hobart
Final-year student
INDUSTRY PROJECT
RAMIFY OS
Project Manager for an auditable AI product-trust demonstration.
Lead project planning and coordination across requirements, testing, documentation, team responsibilities, client feedback, guidance and final demonstration preparation.
OCT 2024 — PRESENT
Bennett’s Petroleum · Hobart
Customer Service Representative
Provide responsive customer service, handle transactions, resolve enquiries and complete operational work accurately in a fast-paced environment.
JUN 2024 — SEP 2024
McDonald’s Rosny Park · Hobart
Crew Member
Processed orders and transactions accurately, coordinated with colleagues and maintained organised work areas during busy service periods.
APR 2023 — DEC 2023
Gadget and Gear · Dhaka
Customer Service Assistant
Supported customers with technology product enquiries, recommendations, payments, returns, complaint resolution and stock-related tasks.
05 / INDUSTRY ENGAGEMENT
Learning outside the classroom.
MAY 2026
TasNetworks × UTAS × AWS Open Innovation Hackathon
Collaborated over three days on a real Tasmanian energy-sector challenge, combining rapid problem-solving, teamwork and AI/cloud concepts.
23–24 JUL 2026
DataEngBytes Melbourne 2026
Attended industry sessions covering AI engineering, GraphRAG, Snowflake, synthetic data, observability, data architecture and agent workflows.
06 / BLOG & CASE STUDIES
The thinking behind the work.
AI / FULL-STACK / IT SUPPORT
AI Helpdesk Copilot
How classification, transparent priority rules, retrieval and a complete technician workflow work together in one tested application.